Royal Gourmet ZH3002N
SKIP — 2-burner gas + charcoal · 759 sq in · no offset · lowest rating here
How to read a Showdown Score™
The only score that counts how often a product breaks, not just how owners feel about it.
- Three parts add up to the score: what owners rate it, how often it fails them, and whether a credentialed tester backed it.
- Bands: Exceptional 8.5 and up, Excellent 7.5, Very good 6.5, Good 5.5, Fair 4, Poor below 4. Every score is dated.
- Price, the warranty and what a link pays us stay out of it.
Poor
Poor is below 4.0.
Amazon says 3.8 stars. We score it 3.8, Poor: 22% of its 152 ratings are one or two stars.
See why it scored 3.8
Sold and shipped by Amazon · 30-day refund / replacement · read 2026-10-31
Specs
| Model | ZH3002N |
| Type | Two chambers side by side |
| Cook area | 759 sq in (592 grates, 167 warming) |
| Gas | 2 burners, LP |
| Gas body warranty | 1 year |
| Charcoal side warranty | 1 year |
| Warranty | 1 year full from original purchase; 5 years on stainless burners that rust through; paint and rust excluded (brand page; no model manual found) |
| Weight | 104 lb |
| Owner complaints by side | Gas 2, charcoal 3, paint or rust 4 (30 reviews read, 1 to 3 stars) |
| Owner rating | 3.8★ / 152 |
Pros
- Sold and shipped by Amazon, and 5 years on stainless burners that rust through
Cons
- The histogram puts 22% of ratings at one or two stars, the worst of the deep bases here
- 33 of its 58 written reviews sit at one to three stars: dents, bent parts and hard assembly
- The better-rated ZH3005Y from the same maker adds an offset firebox
Arrives dented or bent, and takes a long time to assemble.
33 of 58 written reviews sit at one to three stars; we read 30 on 2026-10-31. 3 name the charcoal side, 2 the gas side, 4 report paint or rust, and one review can count twice. The histogram puts 22% of 152 ratings at one or two stars. · critical reviews read 2026-10-31
“Great BBQ. It took me much longer to put together than I expected.”— Retirement Abyss, Amazon · Verified owner
FAQ
Who is the Royal Gourmet ZH3002N for?
You want the name of a combo at a price that looks fair; 3.8★ across 152 Amazon ratings says buy the ZH3005Y or the Char-Griller instead.
What do owners say about the Royal Gourmet ZH3002N?
3.8★ across 152 owner ratings (Amazon, read 2026-10-31 · global base). What owners complain about: Arrives dented or bent, and takes a long time to assemble.
Who sells the Royal Gourmet ZH3002N on Amazon, and can it be returned?
Sold and shipped by Amazon, when we read the listing on 2026-10-31. Amazon's returns line read: 30-day refund / replacement. Sellers and return terms can change, so check both on the listing before you buy.
What is the warranty on the Royal Gourmet ZH3002N?
1 year full from original purchase; 5 years on stainless burners that rust through; paint and rust excluded (brand page; no model manual found)
Record
- — Added as the SKIP at launch of the combo grill showdown, on 3.8 across 152 and a critical share of 22%.
Warranty — and what changes if you buy it on Amazon
1 year full from original purchase; 5 years on stainless burners that rust through; paint and rust excluded (brand page; no model manual found) · you are buying this on Amazon
Read it yourself: Royal Gourmet warranty document · we read it . Terms change without announcement, so treat this as a dated snapshot. How warranty works by buy path →
✓ Safety: no active recall — No active CPSC recall for this model (checked 2026-10-31). Royal Gourmet's one recall, 2020, covers Patio 2-burner gas grills, not this combo.
Size your pool first → ·All pool gear →
Data last verified: November 2026. Ratings are real, dated reads — never scraped or invented. Full methodology and monetization disclosure: how we test.